My neighborhood has postal cluster boxes which were vandalized in September. Now, 3 months later, they have still not fixed my cluster box. I need to drive 5 miles to pick up my mail from the local Post Office (4950 E Houston St), which I only have time to do about once a week. They tell me they will hold mail "forever" from my box so weekly pickup should be fine. But it does not appear to be reliable. One time after an entire week they had no mail for me to pick up at all. I normally receive 20-30 pieces of mail every week. Today they had only 5 pieces of mail, which I am sure must be wrong. I ordered a box of chocolates in September via Fedex which got transferred to the Post Office for final delivery. The tracking information indicates it was received by my local post office in October and should have been received the next day. The local post office could not find it for 3 weeks until I showed them the tracking number which was complicated to find because it was originally shipped Fedex.
Can I get my cluster box fixed soon? Can you see about making the post office more reliable in circumstances like these? Could I have mail delivered to my door (as was done for all of my life prior to moving to San Antonio)?
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